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WatchGuard LiveSecurity Service - Technical support (renewal) - phone consulting - 1 year - 12x5 - 4 h at Backoffice
WatchGuard LiveSecurity Service - Technical support (renewal) - phone consulting - 1 year - 12x5 - 4 h
WG017000
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This product is no longer available.
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While Internet security is something you need, WatchGuard recognizes that you may not have the time to manage it on your own. For this reason, WatchGuard created the LiveSecurity Service - to give you an easy, hassle-free way to keep your network defenses current. WatchGuard team of security experts makes sure you have the very latest software updates, the knowledge to fully use WatchGuard products, access to technical support resources, and a personalized source of timely alerts and advice to confidently protect your network in a world of rapidly escalating new threats.| Product Description | WatchGuard LiveSecurity Service technical support (renewal) - 1 year | | Type | Technical support (renewal) | | Service Included | Phone consulting | | Full Contract Period | 1 year | | Response Time | 4 hour(s) 4 hours | | Service Availability | 12 hours a day / 5 days a week |
GENERAL |
| Type | Technical support (renewal) |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Response Time | 4 hour(s) 4 hours |
| Service Availability | 12 hours a day / 5 days a week |
DETAILS |
| Service & Support Details | Technical support - phone consulting - 1 year - response time: 4 hour(s) - response time: 4 hours - availability: 12/5 hours a day / days a week - availability: 12 hours a day ( 6:00 AM - 6:00 PM ) / Monday-Friday - 3 incidents per year
Technical support - web knowledge base access - 1 year - availability: 24 hours a day
New releases update - 1 year
Technical support - training - 1 year |
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