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Symantec Platinum Support Additional Designated Callers - Technical support - phone consulting - 2 years - for Symantec Virus Protection & Content Filtering - subscription licence renewal at Backoffice
Symantec Platinum Support Additional Designated Callers - Technical support - phone consulting - 2 years - for Symantec Virus Protection & Content Filtering - subscription licence renewal
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This product is no longer available.
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Platinum Support is designed for organizations that require fast, around-the-clock access to support. Agents are available during normal regional business hours (M-F) and are also accessible after hours for critical business situations. This includes 24x7x365 web-based support options and the Symantec Security Response Alerting Service, so you will be the first to know when the next major virus or Denial of Service Attack (DOS) strikes.| Product Description | Symantec Platinum Support Additional Designated Callers - technical support - 2 years - for Symantec Virus Protection & Content Filtering | | Service & Support | Technical support | | Service Included | Phone consulting | | Full Contract Period | 2 years | | Software Title | Symantec Virus Protection & Content Filtering | | License Type | Subscription licence renewal |
GENERAL |
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 2 years |
SOFTWARE |
| Software Title | Symantec Virus Protection & Content Filtering |
| License Type | Subscription licence renewal |
DETAILS |
| Service & Support Details | Phone consulting - 2 years - availability: 24/7 hours a day / days a week
Web knowledge base access - 2 years - availability: 24/7 hours a day / days a week
New releases update - 2 years
Emergency consulting (pager access) - 2 years - response time: 30 min |
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