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Packeteer PacketCare Premium Customer Support Program - Technical support - phone consulting - 5 months - 24 hours a day / 7 days a week - for Packeteer PacketShaper 2500 - upgrade licence - 10 Mbps - upgrade from 2 Mbps at Backoffice
Packeteer PacketCare Premium Customer Support Program - Technical support - phone consulting - 5 months - 24 hours a day / 7 days a week - for Packeteer PacketShaper 2500 - upgrade licence - 10 Mbps - upgrade from 2 Mbps
PS2500U-L002M-010M-CSPP-5MTH
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This product is no longer available.
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Premium Customer Support Program (CSP-Premium) is available in one-year, two-year and three-year terms and includes next business day advance hardware replacement, Packeteer software subscription and 24/7 access to technical help. CSP-Premium must be purchased within one year of product purchase to avoid a 100 percent list-price penalty, and can be renewed annually.| Product Description | Packeteer PacketCare Premium Customer Support Program - technical support - 5 months - for Packeteer PacketShaper 2500 | | Service & Support | Technical support | | Service Included | Phone consulting | | Full Contract Period | 5 months | | Service Availability | 24 hours a day / 7 days a week | | Software Title | Packeteer PacketShaper 2500 | | License Type | Upgrade licence | | License Qty | 10 Mbps | | Upgrade from | 2 Mbps |
GENERAL |
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 5 months |
| Service Availability | 24 hours a day / 7 days a week |
SOFTWARE |
| Software Title | Packeteer PacketShaper 2500 |
| License Type | Upgrade licence |
| License Qty | 10 Mbps |
| Upgrade from | 2 Mbps |
DETAILS |
| Service & Support Details | New releases update - 5 months
Phone consulting - 5 months - availability: 24 hours a day / Monday-Sunday
Web support - 5 months |
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