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Citrix Preferred 25 - Technical support - phone consulting - 25 incidents at Backoffice
Citrix Preferred 25 - Technical support - phone consulting - 25 incidents
PREFERRED25
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This product is no longer available.
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Quite simply, Citric Preferred Support Services give you direct access to the application server software experts. Many of Citrix support engineers are trained as Citrix Certified Administrators (CCA) and Microsoft Certified Systems Engineers (MCSE). In addition, these dedicated employees are constantly refining their skills and expanding their expertise into other technical areas through extensive training and certification programs. Citrix service experts can replicate technical issues in the lab and have access to extensive hardware and software resources for testing and troubleshooting. Citrix can even shadow a user session to physically see problems and quickly develop a solution.| Product Description | Citrix Preferred 25 - technical support - 25 incidents | | Service & Support | Technical support | | Service Included | Phone consulting | | Full Contract Period | 25 incidents |
GENERAL |
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 25 incidents |
DETAILS |
| Service & Support Details | Phone consulting - 1 year - availability: 10/5 hours a day / days a week - 25 incidents / 2 contacts
New releases update - 1 year
Web knowledge base access - 1 year - 25 incidents / 2 contacts |
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