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WatchGuard LiveSecurity Service Standard - Technical support (renewal) - phone consulting - 1 year at Backoffice

WatchGuard LiveSecurity Service Standard - Technical support (renewal) - phone consulting - 1 year
WG7555


This product is no longer available.
WatchGuard is a leading provider of dynamic, comprehensive Internet security solutions designed to protect enterprises that use the Internet for e-business and secure communications. The company is a pioneer in the creation of the plug-and-play Internet security appliance and offers solutions for any-size organization - from large enterprises with geographically dispersed offices and telecommuting employees to home offices with a single broadband connection. The company's innovative LiveSecurity Service enables organizations and users to keep their security systems up-to-date through WatchGuard's broadcasts of threat responses, software updates, information alerts, expert advisories, support flashes and virus alerts over the Internet.

Product DescriptionWatchGuard LiveSecurity Service Standard - technical support (renewal) - 1 year
TypeTechnical support (renewal)
Service IncludedPhone consulting
Full Contract Period1 year
Response Time4 hour(s)

GENERAL

TypeTechnical support (renewal)
Service IncludedPhone consulting
Full Contract Period1 year
Response Time4 hour(s)

DETAILS

Service & Support DetailsTechnical support - phone consulting - 1 year - response time: 4 hour(s) - availability: 12/5 hours a day / days a week - 3 incidents
Technical support - e-mail consulting - 1 year - availability: 12/5 hours a day / days a week - 3 incidents
Technical support - e-mail notification - 1 year
New releases update - 1 year
Technical support - web knowledge base access - 1 year