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WatchGuard LiveSecurity Service - Technical support (renewal) - phone consulting - 2 years - 12x5 - 4 h at Backoffice
WatchGuard LiveSecurity Service - Technical support (renewal) - phone consulting - 2 years - 12x5 - 4 h
WG7522
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This product is no longer available.
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In a world of rapidly escalating new threats, even the most comprehensive security solution will fail without constant vigilance. But who has time when there are still only 24 hours in a day? WatchGuard knows what you're up against, and has the service and support options to back you up. WatchGuard created the LiveSecurity Service to provide you with systematic updates and security intelligence to keep your defenses current. WatchGuard LiveSecurity Service is simply the most comprehensive bundled support offering in the industry. By activating your subscription, you're covered from day one with a renewable suite of services unmatched by the competition: software updates, technical support, security broadcasts, self-help resources.| Product Description | WatchGuard LiveSecurity Service technical support (renewal) - 2 years | | Type | Technical support (renewal) | | Service Included | Phone consulting | | Full Contract Period | 2 years | | Response Time | 4 hours | | Service Availability | 12 hours a day / 5 days a week |
GENERAL |
| Type | Technical support (renewal) |
| Service Included | Phone consulting |
| Full Contract Period | 2 years |
| Response Time | 4 hours |
| Service Availability | 12 hours a day / 5 days a week |
DETAILS |
| Service & Support Details | Technical support - phone consulting - 2 years - response time: 4 hours - availability: 12 hours a day ( 6:00 AM - 6:00 PM ) / Monday-Friday - 3 incidents per year
Technical support - web knowledge base access - 2 years - availability: 24 hours a day
New releases update - 2 years
Technical support - training - 2 years |
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