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SonicWALL - Extended service agreement - replacement - 1 year - shipment - NBD at Backoffice
SonicWALL - Extended service agreement - replacement - 1 year - shipment - NBD
01-SSC-3500
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This product is no longer available.
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SonicWALL offers support programs designed to get you the support you need when you need it. SonicWALL Support 8X5 is designed for customers who need advanced technical support and the additional benefits of on-going software and firmware updates, SonicWALL Support 8X5 is an annual service that includes return-to-factory replacement for defective hardware, telephone or Web-based support during local business hours, access to SonicWALL's electronic support tools, and all software and firmware updates and upgrades. This support covers 5 Node (TELE3, TELE3 TZ, TELE3 TZX and TELE2) and 10 Node (TELE3 SP) SonicWALL Appliances.| Product Description | SonicWALL extended service agreement - 1 year - shipment | | Type | Extended service agreement | | Service Included | Replacement | | Location | Shipment | | Return Shipment | At customer expense | | Full Contract Period | 1 year | | Response Time | Next business day | | Localisation | Canada, United States |
GENERAL |
| Type | Extended service agreement |
| Service Included | Replacement |
| Location | Shipment |
| Return Shipment | At customer expense |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Localisation | Canada, United States |
DETAILS |
| Service & Support Details | Extended service agreement - replacement - 1 year - shipment - response time: next business day
Technical support - phone consulting - 1 year - availability: business hours / Monday-Friday
Technical support - web support - 1 year - availability: business hours / Monday-Friday
New releases update - 1 year |
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