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STONEVOICE for CallManager Express Promo Bundle with StoneFax - Licence - promo at Backoffice
STONEVOICE for CallManager Express Promo Bundle with StoneFax - Licence - promo
SV-BUN-CCME-0501
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This product is no longer available.
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STONEVOICE for CallManager Express Promo Bundle with StoneFax includes SSAM for Cisco Call Manager Express; Speedy per Cisco Call Manager Express; Billy per Cisco Call Manager Express; Concerto per Cisco Call Manager Express; IVR Manager per Cisco Call Manager Express; Queue Manager; and StoneFax for Cisco IP Communications. SSAM is a Unified Messaging solution built to integrate and extend the functionalities of Cisco Systems Call Manager Express (CME). With SSAM users have got better access to and control over their communications. SSAM collects voice messages when a user is not reachable and allows him/her to access and manage these messages from anywhere, at any time, regardless of the access device or media type. SPEEDY is a service, which enables the creation of customizable directories, extending the functionality of Cisco Systems Call Manager Express (CME). SPEEDY allows users to add/delete/modify public and personal directories through a web interface and/or directly through XML on the IP phones. BILLY is a reporting tool, which collects the Call Detail Records (CDR) generated by an IP Telephony solution based on Cisco Systems Call Manager Express (CME). BILLY allows collecting and filtering of Call Detail Records generated by CME. With Billy it's possible to create and schedule reports in order to analyze and monitor the company telephony traffic. CONCERTO is an application that allows choosing any kind of audio file as a Music On Hold for an IP Telephony solution based on Cisco Systems Call Manager Express (CME). CONCERTO provides an external IP audio streaming to the CME, which is used as Music On Hold; multiple audio formats are available so the source file could be .wav, .mp3 or even an audio track of Compact Disk inserted in the CD-ROM driver. IVR Manager is a powerful tool for adding auto answering capabilities to Cisco Systems Call Manager Express (CCME). Through a web interface it is possible to define different answering behaviors and set simple parameters like audio prompts and called phone numbers. A scheduler allows the definition of different behaviors based on the time of the day, day of week, etc. IVR Manager is very useful in those implementations where different answering behaviors are needed without requiring complex operations in the router configuration. Everything is configured through the web interface. QUEUE MANAGER is a powerful tool for adding queuing capabilities to operators on IP Telephony implementations based on Cisco Systems Call Manager Express (CCME). Through a web interface it is possible to define different queues, composed by a certain number of operators. It is easily possible to customize audio prompts for calls on hold, busy or no-answer on every queue and define call distribution policies based on random or priority. QUEUE MANAGER is very useful in those implementations where queuing capabilities are needed. Used in conjunction with Stonevoice IVR Manager, it provides a complete "contact center" solution for SMB customers. STONEFAX delivers a complete IP fax server solution, allowing users to send and receive faxes directly from any email client or through a dedicated web interface. STONEFAX is easy to use and is integrated with any e-mail server using standard SMTP/POP3 protocols without forcing specific infrastructure requirements. Traditional manual faxes are out of date. StoneFax is a complete software solution including a robust fax server based on a fax to IP driver able to interoperate with both Cisco CallManager Express (CCME) and Cisco Call Manager (CCM) from Cisco Systems. A professional fax server grants substantial savings on cost and it improves customer service and company image: the process of sending a fax is much shorter and incoming faxes are automatically integrated with today's 'web and email-based' workflow. Users can send any kind of document directly from email, web or working on the document itself without the need of any conversion, a true fax on-demand system.| Product Description | STONEVOICE for CallManager Express Promo Bundle with StoneFax - licence | | Category | Internet & communication applications | | Subcategory | Internet & communication - IP telephony | | License Type | Licence | | License Pricing | Promotional |
GENERAL |
| Category | Internet & communication applications |
| Subcategory | Internet & communication - IP telephony |
SOFTWARE |
| License Type | Licence |
| License Pricing | Promotional |
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