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Packeteer PacketCare Packeteer Software Subscription - Technical support - phone consulting - 1 year - 8x5 at Backoffice

Packeteer PacketCare Packeteer Software Subscription - Technical support - phone consulting - 1 year - 8x5
PS9500-L045M-2500-PSS


This product is no longer available.
Packeteer knows your applications are paramount to your company's success. Safeguarding those applications' performance was the reason you chose Packeteer products. Packeteer believes taking a proactive approach to maintenance can prevent a costly loss of productivity. The company's portfolio of service and support options - PacketCare - is designed to protect your investment, your applications, your time, and your users. Customer Support Program (CSP) covers a one-year term and includes PSS and ARS - essential services to make the most of your Packeteer product. CSP must be purchased within one year of product purchase, to avoid a 100% penalty, and can be renewed annually. This support covers Packeteer PacketShaper 9500/ISP 45 Mbps, shaping 1000Base-T, 2500 Partitions.

Product DescriptionPacketeer PacketCare Packeteer Software Subscription - technical support - 1 year
TypeTechnical support
Service IncludedPhone consulting
Full Contract Period1 year
Service Availability8 hours a day / 5 days a week

GENERAL

TypeTechnical support
Service IncludedPhone consulting
Full Contract Period1 year
Service Availability8 hours a day / 5 days a week

DETAILS

Service & Support DetailsTechnical support - phone consulting - 1 year - availability: 8 hours a day / Monday-Friday
Product info support - web support - 1 year - response time: 1 business day - availability: 24 hours a day / Monday-Sunday
New releases update - 1 year