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Packeteer PacketCare Customer Support Program - Extended service agreement - replacement - 1 year - NBD - for Packeteer PacketSeeker - upgrade licence - 10 Mbps, 1000 classes - upgrade from 1000 classes at Backoffice
Packeteer PacketCare Customer Support Program - Extended service agreement - replacement - 1 year - NBD - for Packeteer PacketSeeker - upgrade licence - 10 Mbps, 1000 classes - upgrade from 1000 classes
PS6500U-L000M-010M-CSP
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This product is no longer available.
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Customer Support Program (CSP) provides technical assistance during normal business hours Monday through Friday. CSP offers next business day advance replacement and Packeteer software subscription - both of which are essential services that help you get the most out of your Packeteer product. CSP must be purchased within one year of product purchase to avoid a 100 percent list-price penalty and can be renewed annually.| Product Description | Packeteer PacketCare Customer Support Program - extended service agreement - 1 year - for Packeteer PacketSeeker | | Service & Support | Extended service agreement | | Service Included | Replacement | | Location | Shipment | | Full Contract Period | 1 year | | Response Time | Next business day | | Software Title | Packeteer PacketSeeker | | License Type | Upgrade licence | | License Qty | 10 Mbps, 1000 classes | | Upgrade from | 1000 classes |
GENERAL |
| Type | Extended service agreement |
| Service Included | Replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | Next business day |
SOFTWARE |
| Software Title | Packeteer PacketSeeker |
| License Type | Upgrade licence |
| License Qty | 10 Mbps, 1000 classes |
| Upgrade from | 1000 classes |
DETAILS |
| Service & Support Details | New releases update - 1 year
Phone consulting - 1 year - availability: 8 hours a day / Monday-Friday
Web support - 1 year - response time: 1 business day - availability: 8 hours a day / Monday-Friday
Replacement - 1 year - shipment - response time: next business day |
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