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Overland Storage Out of Area Zone Surcharge Bronze - Extended service agreement - parts and labour - 1 year - on-site - 9 hours a day / 5 days a week - NBD at Backoffice
Overland Storage Out of Area Zone Surcharge Bronze - Extended service agreement - parts and labour - 1 year - on-site - 9 hours a day / 5 days a week - NBD
EWZONEUP-NE2
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This product is no longer available.
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On site support customers whose products are located more than 150 miles (240km in Europe) from one of Overland Storage service centers may still purchase Bronze level on site support by adding this Zone Uplift to their order. PRODUCT FEATURES: Technical support available Monday through Friday, 9 a.m.- 5 p.m., excluding recognized public and company holidays; Out of Service Zone uplift for Bronze support coverage on products located more than 150 miles (240km) from one of Overland Storage service centers. This support uplift is required for each installation and each unit.| Product Description | Overland Storage Out of Area Zone Surcharge Bronze - extended service agreement - 1 year - on-site | | Type | Extended service agreement | | Service Included | Parts and labour | | Location | On-site | | Full Contract Period | 1 year | | Response Time | Next business day | | Service Availability | 9 hours a day / 5 days a week |
GENERAL |
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
DETAILS |
| Service & Support Details | Extended service agreement - parts and labour - 1 year - on-site - response time: next business day - availability: 9 hours a day ( 8:00 AM - 5:00 PM ) / Monday-Friday
Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 1 year - availability: 9 hours a day ( 8:00 AM - 5:00 PM ) / Monday-Friday |
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