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Business Communications Manager Call Center Agent - Licence - 16 users at Backoffice
Business Communications Manager Call Center Agent - Licence - 16 users
NTKC0074
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This product is no longer available.
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Call Center is an application that handles incoming calls as efficiently and economically as possible. Call Center answers calls, then routes the calls to agents in a skillset that most closely meets the needs of the caller. If there are no agents available, the calls are placed in a skillset to wait for an appropriate agent. Waiting callers receive periodic announcements and informative messages.| Product Description | Business Communications Manager Call Center Agent - licence | | Category | Internet & communication applications | | Subcategory | Internet & communication - IP telephony | | License Type | Licence | | License Qty | 16 users | | License Pricing | Standard |
GENERAL |
| Category | Internet & communication applications |
| Subcategory | Internet & communication - IP telephony |
SOFTWARE |
| License Type | Licence |
| License Qty | 16 users |
| License Pricing | Standard |
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