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Nortel AssurancePak Onsite - Extended service agreement - parts and labour - 1 year - on-site - 12x5 - NBD at Backoffice
Nortel AssurancePak Onsite - Extended service agreement - parts and labour - 1 year - on-site - 12x5 - NBD
GJ5811549
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This product is no longer available.
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AssurancePak is a complete suite of vendor delivered services targeted at the small to medium enterprise (SME) market. It is the main component of the SME service program, which was announced by Nortel Networks as part of its enhanced Business Partner Program. It is also a key component of the Nortel Networks SME portfolio and will be strongly promoted alongside the other SME products and solutions.| Product Description | Nortel AssurancePak Onsite - extended service agreement - 1 year - on-site | | Type | Extended service agreement | | Service Included | Parts and labour | | Location | On-site | | Full Contract Period | 1 year | | Response Time | Next business day | | Service Availability | 12 hours a day / 5 days a week |
GENERAL |
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 12 hours a day / 5 days a week |
DETAILS |
| Service & Support Details | Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
New releases update - 1 year
Extended service agreement - parts and labour - 1 year - on-site - response time: next business day - availability: 12 hours a day ( 7:00 AM - 7:00 PM ) / Monday-Friday |
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