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Nortel Assurance Services Around the Clock - Extended service agreement - parts and labour - 1 year - 24 hours a day / 7 days a week - 4 h at Backoffice
Nortel Assurance Services Around the Clock - Extended service agreement - parts and labour - 1 year - 24 hours a day / 7 days a week - 4 h
GH5811187
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This product is no longer available.
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Nortel Networks is committed to providing responsive, one-to-one support to help maintain your connections to critical host data. To ensure your success when deploying and managing today's complex networks, you can count on Nortel Networks worldwide, world-class support organization. All services offered by Nortel Networks are backed by an integrated global support infrastructure that ensures end-to-end network availability and reliability - and the highest levels of support available in the networking industry today. Assurance Services represent Nortel Networks portfolio of traditional maintenance services designed for a line of data networking (formerly Enterprise Solutions) products for direct end-user customers and partners.| Product Description | Nortel Assurance Services Around the Clock - extended service agreement - 1 year | | Type | Extended service agreement | | Service Included | Parts and labour | | Full Contract Period | 1 year | | Response Time | 4 hours | | Service Availability | 24 hours a day / 7 days a week |
GENERAL |
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
DETAILS |
| Service & Support Details | Extended service agreement - parts and labour - 1 year - response time: 4 hours - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
New releases update - 1 year |
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