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Juniper Networks Customer Services J-Care Core Limited - Technical support - phone consulting - 1 year - 12x5 - for Odyssey Access Client - 1000 clients at Backoffice
Juniper Networks Customer Services J-Care Core Limited - Technical support - phone consulting - 1 year - 12x5 - for Odyssey Access Client - 1000 clients SVC-LTD-OAC-1K
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This product is no longer available.
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Juniper Networks is expert in achieving carrier-class network availability levels. The company helps you meet the most aggressive network demands with operational support designed to ensure maximum uptime and optimize the utility of your network assets. J-Care delivers the peace of mind that only a comprehensive support solution offers. You benefit from the economy and simplicity of a single service solution to maintain your network's day-to-day operation.J-Care Core Limited is a Base Offering that includes 12X5 JTAC support, limited to 5 incidents, SW updates and releases.With JTAC support, you have access to JTAC engineers. As a single point of contact for all your support needs, JTAC engineers have extensive experience in supporting large-scale networks and help you diagnose system problems, provide solutions and workarounds where necessary.Software Releases - Juniper Networks will provide Customer with access to all new Software Releases Customer has licensed when they are made available for general public release.Product Description | Juniper Networks Customer Services J-Care Core Limited - technical support - 1 year - for Odyssey Access Client | Service & Support | Technical support | Service Included | Phone consulting | Full Contract Period | 1 year | Service Availability | 12 hours a day / 5 days a week | Software Title | Odyssey Access Client | License Qty | 1000 clients |
GENERAL |
Type | Technical support |
Service Included | Phone consulting |
Full Contract Period | 1 year |
Service Availability | 12 hours a day / 5 days a week |
SOFTWARE |
Software Title | Odyssey Access Client |
License Qty | 1000 clients |
DETAILS |
Service & Support Details | Phone consulting - 1 year - availability: 12 hours a day / Monday-Friday - 5 incidents Web support - 1 year New releases update - 1 year |
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