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Juniper Networks Customer Services J-Care Core Limited - Technical support - phone consulting - 3 years - 12x5 - for Odyssey Access Client - 1 client at Backoffice
Juniper Networks Customer Services J-Care Core Limited - Technical support - phone consulting - 3 years - 12x5 - for Odyssey Access Client - 1 client
SV3-LTD-OAC-1
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This product is no longer available.
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Juniper Networks is expert in achieving carrier-class network availability levels. The company helps you meet the most aggressive network demands with operational support designed to ensure maximum uptime and optimize the utility of your network assets. J-Care delivers the peace of mind that only a comprehensive support solution offers. You benefit from the economy and simplicity of a single service solution to maintain your network's day-to-day operation. J-Care Core Limited is a Base Offering that includes 12X5 JTAC support, limited to 5 incidents, SW updates and releases. With JTAC support, you have access to JTAC engineers. As a single point of contact for all your support needs, JTAC engineers have extensive experience in supporting large-scale networks and help you diagnose system problems, provide solutions and workarounds where necessary. Software Releases - Juniper Networks will provide Customer with access to all new Software Releases Customer has licensed when they are made available for general public release.| Product Description | Juniper Networks Customer Services J-Care Core Limited - technical support - 3 years - for Odyssey Access Client | | Service & Support | Technical support | | Service Included | Phone consulting | | Full Contract Period | 3 years | | Service Availability | 12 hours a day / 5 days a week | | Software Title | Odyssey Access Client | | License Qty | 1 client |
GENERAL |
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 3 years |
| Service Availability | 12 hours a day / 5 days a week |
SOFTWARE |
| Software Title | Odyssey Access Client |
| License Qty | 1 client |
DETAILS |
| Service & Support Details | Phone consulting - 3 years - availability: 12 hours a day / Monday-Friday - 5 incidents
Web support - 3 years
New releases update - 3 years |
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