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IBM ServicePac - Extended service agreement - maintenance - 3 years - on-site at Backoffice
IBM ServicePac - Extended service agreement - maintenance - 3 years - on-site
13J9875
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This product is no longer available.
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To help maximize your investment in technology, you need to have access to a wide variety of specialized support resources. In response to this need, IBM developed the IBM ServicePac family of service offerings. ServicePac is a family of prepackaged technology services that are easy-to-use, affordable, and available in convenient configurations. Each offering includes a scope of services, service agreement terms and conditions, and instructions. Services primarily cover PCs and midrange servers for warranty and maintenance options and smooth start services. These offerings provide a convenient, affordable way for businesses to have access to the broad spectrum of service available from one of the world's leading technology services organizations. This warranty covers 4230 Dot Matrix(xx1), 4232 Dot Matrix Printers.| Product Description | IBM ServicePac - extended service agreement - 3 years - on-site | | Type | Extended service agreement | | Service Included | Maintenance | | Location | On-site | | Full Contract Period | 3 years | | Response Time | 1 day |
GENERAL |
| Type | Extended service agreement |
| Service Included | Maintenance |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | 1 day |
DETAILS |
| Service & Support Details | Extended service agreement - labour - 3 years - on-site - response time: 1 day - availability: 9/5 hours a day / days a week |
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