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Symantec Basic Maintenance - Technical support - emergency phone consulting - 1 year - 10x5 - 1 h - for Altiris Total Management Suite with Software Virtualization Solution (SVS) - trade up licence - volume - 200-999 licences - upgrade from Altiris Client Management Suite Level 1 at Backoffice

Symantec Basic Maintenance - Technical support - emergency phone consulting - 1 year - 10x5 - 1 h - for Altiris Total Management Suite with Software Virtualization Solution (SVS) - trade up licence - volume - 200-999 licences - upgrade from Altiris Client Management Suite Level 1
58301B-01

This product is no longer available.

Every computing environment requires reliable technical support and timely version upgrades and content updates. Symantec Basic Maintenance is an ongoing investment in your Symantec software technologies - and your business.

Product Description	Symantec Basic Maintenance technical support - 1 year - for Altiris Total Management Suite with Software Virtualization Solution (SVS)
Service & Support	Technical support
Service Included	Emergency phone consulting
Full Contract Period	1 year
Response Time	1 hour
Service Availability	10 hours a day / 5 days a week
Software Title	Altiris Total Management Suite with Software Virtualization Solution (SVS)
License Type	Trade up licence
License Pricing	Volume / 200-999 licences
Upgrade from	Altiris Client Management Suite Level 1

GENERAL
Type	Technical support
Service Included	Emergency phone consulting
Full Contract Period	1 year
Response Time	1 hour
Service Availability	10 hours a day / 5 days a week
SOFTWARE
Software Title	Altiris Total Management Suite with Software Virtualization Solution (SVS)
License Type	Trade up licence
License Pricing	Volume / 200-999 licences
Upgrade from	Altiris Client Management Suite Level 1
DETAILS
Service & Support Details	Phone consulting - 1 year - availability: 10 hours a day ( 8:00 AM - 6:00 PM ) / Monday-Friday Emergency phone consulting - 1 year - response time: 1 hour - availability: 10 hours a day ( 8:00 AM - 6:00 PM ) / Monday-Friday - severity level 1 New releases update - 1 year Security alert notification - 1 year

Symantec Basic Maintenance - Technical support - emergency phone consulting - 1 year - 10x5 - 1 h - for Altiris Total Management Suite with Software Virtualization Solution (SVS) - trade up licence - volume - 200-999 licences - upgrade from Altiris Client Management Suite Level 158301B-01

GENERAL

SOFTWARE

DETAILS

Symantec Basic Maintenance - Technical support - emergency phone consulting - 1 year - 10x5 - 1 h - for Altiris Total Management Suite with Software Virtualization Solution (SVS) - trade up licence - volume - 200-999 licences - upgrade from Altiris Client Management Suite Level 1
58301B-01