|
|
Symantec Basic Maintenance - Technical support - emergency phone consulting - 1 year - 10x5 - 1 h - for Altiris Total Management Suite with Software Virtualization Solution (SVS) - licence - 1 node - volume - 1000-1999 licences at Backoffice
Symantec Basic Maintenance - Technical support - emergency phone consulting - 1 year - 10x5 - 1 h - for Altiris Total Management Suite with Software Virtualization Solution (SVS) - licence - 1 node - volume - 1000-1999 licences
58201B-02
|
This product is no longer available.
|
Every computing environment requires reliable technical support and timely version upgrades and content updates. Symantec Basic Maintenance is an ongoing investment in your Symantec software technologies - and your business.| Product Description | Symantec Basic Maintenance technical support - 1 year - for Altiris Total Management Suite with Software Virtualization Solution (SVS) | | Service & Support | Technical support | | Service Included | Emergency phone consulting | | Full Contract Period | 1 year | | Response Time | 1 hour | | Service Availability | 10 hours a day / 5 days a week | | Software Title | Altiris Total Management Suite with Software Virtualization Solution (SVS) | | License Type | Licence | | License Qty | 1 node | | License Pricing | Volume / 1000-1999 licences |
GENERAL |
| Type | Technical support |
| Service Included | Emergency phone consulting |
| Full Contract Period | 1 year |
| Response Time | 1 hour |
| Service Availability | 10 hours a day / 5 days a week |
SOFTWARE |
| Software Title | Altiris Total Management Suite with Software Virtualization Solution (SVS) |
| License Type | Licence |
| License Qty | 1 node |
| License Pricing | Volume / 1000-1999 licences |
DETAILS |
| Service & Support Details | Emergency phone consulting - 1 year - response time: 1 hour - availability: 10 hours a day ( 8:00 AM - 6:00 PM ) / Monday-Friday - severity level 1
Phone consulting - 1 year - availability: 10 hours a day ( 8:00 AM - 6:00 PM ) / Monday-Friday
New releases update - 1 year
Security alert notification - 1 year |
|
|
|
