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Symantec Essential Support - Technical support - emergency phone consulting - 1 year - 24 hours a day / 7 days a week - 30 min - for Altiris CMDB Solution - licence - 1 concurrent user - volume - 1-4 licences at Backoffice
Symantec Essential Support - Technical support - emergency phone consulting - 1 year - 24 hours a day / 7 days a week - 30 min - for Altiris CMDB Solution - licence - 1 concurrent user - volume - 1-4 licences 50901E-01
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This product is no longer available.
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Because critical IT processes run all hours of the night you need 24x7 access to Symantec's best-in-class support engineers - a team of experts with the industry's most comprehensive knowledge and experience in availability, security, performance and compliance software.Whether your company is small or large, local or multinational, a service interruption can mean significant loss to your business. Symantec recommends Essential Support Services as the minimal level of protection for most businesses.Symantec Essential Support provides around-the-clock access to Symantec's technical experts, with faster response time goals than Basic Maintenance Support.Product Description | Symantec Essential Support technical support - 1 year - for Altiris CMDB Solution | Service & Support | Technical support | Service Included | Emergency phone consulting | Full Contract Period | 1 year | Response Time | 30 min | Service Availability | 24 hours a day / 7 days a week | Software Title | Altiris CMDB Solution | License Type | Licence | License Qty | 1 concurrent user | License Pricing | Volume / 1-4 licences |
GENERAL |
Type | Technical support |
Service Included | Emergency phone consulting |
Full Contract Period | 1 year |
Response Time | 30 min |
Service Availability | 24 hours a day / 7 days a week |
SOFTWARE |
Software Title | Altiris CMDB Solution |
License Type | Licence |
License Qty | 1 concurrent user |
License Pricing | Volume / 1-4 licences |
DETAILS |
Service & Support Details | Emergency phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 Phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday New releases update - 1 year Security alert notification - 1 year |
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