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Allied Telesis Net.Cover BASIC PLUS Band A - Extended service agreement - replacement - 3 years - NBD at Backoffice
Allied Telesis Net.Cover BASIC PLUS Band A - Extended service agreement - replacement - 3 years - NBD
AT-NCBPA-03
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This product is no longer available.
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Through the Net.Cover Programs, Allied Telesis extends its expertise in network design, implementations, professional services, training and technical support to maintain and optimize network operations. Allied Telesis is unique in its ability to provide all these elements, either by itself or together with partners. The Net.Cover Basic Plus support plan gives customers access to a higher level of services than Net.Cover Basic. Ideal for network environments that require a high degree of network availability, data integrity and end-user productivity, the Net.Cover Basic Plus plan includes faster replacement of hardware. This program offers higher priority for receiving replacement units in the event of a product failure and is provided at minimal additional cost to the customer.| Product Description | Allied Telesis Net.Cover BASIC PLUS Band A - extended service agreement - 3 years | | Type | Extended service agreement | | Service Included | Replacement | | Full Contract Period | 3 years | | Response Time | Next business day |
GENERAL |
| Type | Extended service agreement |
| Service Included | Replacement |
| Full Contract Period | 3 years |
| Response Time | Next business day |
DETAILS |
| Service & Support Details | Extended service agreement - replacement - 3 years - response time: next business day
Technical support - emergency phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 3 years - availability: business hours / Monday-Friday
Product info support - web knowledge base access - 3 years
New releases update - 3 years
Product info support - e-mail consulting - 3 years - response time: next business day |
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