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3Com Express - Extended service agreement - express exchange - 1 year - on-site at Backoffice
3Com Express - Extended service agreement - express exchange - 1 year - on-site
3CS-EXP4-05
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This product is no longer available.
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For customers who install and maintain their own network hardware, the 3Com Express service is a sound choice. Designed to supplement a mature in-house support organization, the Express service provides easy access to 3Com technical expertise. The service includes advance shipment of replacement hardware, telephone support, software updates, and Web-based services.| Product Description | 3Com Express extended service agreement - 1 year - on-site | | Type | Extended service agreement | | Service Included | Express exchange | | Location | On-site | | Full Contract Period | 1 year | | Response Time | 4 hour(s) | | Localisation | English |
GENERAL |
| Type | Extended service agreement |
| Service Included | Express exchange |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hour(s) |
| Localisation | English |
DETAILS |
| Service & Support Details | Extended service agreement - replacement - 1 year - on-site - response time: 4 hour(s) - availability: 8/5 hours a day / days a week
Technical support - phone consulting - 1 year - response time: 1 hour(s) - availability: 8/5 hours a day / days a week
New releases update - 1 year |
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