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3Com Express Category 13 - Extended service agreement - replacement - 3 years - on-site at Backoffice
3Com Express Category 13 - Extended service agreement - replacement - 3 years - on-site
3CS-EXP-X313
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This product is no longer available.
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Express service is a complete solution for customers who install and maintain their own network hardware. It offers essential 3Com support elements that let you leverage your in-house resources. Express service provides rapid hardware replacement and easy access to telephone technical support, software upgrades, and 3Com web services.| Product Description | 3Com Express Category 13 - extended service agreement - 3 years - on-site | | Type | Extended service agreement | | Service Included | Replacement | | Location | On-site | | Full Contract Period | 3 years | | Response Time | 1 day |
GENERAL |
| Type | Extended service agreement |
| Service Included | Replacement |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | 1 day |
DETAILS |
| Service & Support Details | Extended service agreement - replacement - 3 years - on-site - response time: 1 day
Technical support - phone consulting - 3 years - availability: 8/5 hours a day / days a week
Technical support - web knowledge base access - 3 years - availability: 24/7 hours a day / days a week
New releases update - 3 years |
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