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3Com Express 8x5x Next Day - Extended service agreement - express exchange - 1 year - carry-in at Backoffice
3Com Express 8x5x Next Day - Extended service agreement - express exchange - 1 year - carry-in
3CS-EXP-03
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This product is no longer available.
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This supplemental services contract provides customers with in-house technical support. It offers 1-hour response via telephone from receipt of customers's call, access to new software releases and replacement of hardware, delivered within 8 working hours from issue of RMA. It is applicable to following items: 3C1680-5 275876 fiber-optic FOIRL/ST transceiver; 3C18407 587529 100BASE-TX Fast Ethernet UTP; 3C562-Combo 609838 Etherlink III LAN+ 28.8 Modem; 3C562-TP 609836 Etherlink III LAN+Modem; 3C563-TP 609840 Etherlink III LAN+33.6 Modem PC card; 3C689 327658 Tokenlink III 16/4 16-bit PCMCIA; 3C882 966626 Impact IQ.| Product Description | 3Com Express 8x5x Next Day - extended service agreement - 1 year - carry-in | | Type | Extended service agreement | | Service Included | Express exchange | | Location | Carry-in | | Full Contract Period | 1 year | | Response Time | 1 year | | Localisation | United States |
GENERAL |
| Type | Extended service agreement |
| Service Included | Express exchange |
| Location | Carry-in |
| Full Contract Period | 1 year |
| Response Time | 1 year |
| Localisation | United States |
DETAILS |
| Service & Support Details | Extended service agreement - express exchange - 1 year - carry-in - response time: 1 day - availability: 8/5 hours a day / days a week
Technical support - phone consulting - 1 year - availability: 8/5 hours a day / days a week
New releases update - 1 year |
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