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3Com Express Category 16 - Extended service agreement - replacement - 1 year - shipment - 24 hours a day / 7 days a week - 4 h at Backoffice
3Com Express Category 16 - Extended service agreement - replacement - 1 year - shipment - 24 hours a day / 7 days a week - 4 h
3CS-EX74-X16
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This product is no longer available.
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Express service is a complete solution for customers who install and maintain their own network hardware. It offers essential 3Com support elements that let you leverage your in-house resources. Express service provides rapid hardware replacement and easy access to telephone technical support, software upgrades, and 3Com web services.| Product Description | 3Com Express Category 16 - extended service agreement - 1 year - shipment | | Type | Extended service agreement | | Service Included | Replacement | | Location | Shipment | | Full Contract Period | 1 year | | Response Time | 4 hours | | Service Availability | 24 hours a day / 7 days a week |
GENERAL |
| Type | Extended service agreement |
| Service Included | Replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
DETAILS |
| Service & Support Details | Extended service agreement - replacement - 1 year - shipment - response time: 4 hours - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Technical support - web knowledge base access - 1 year
New releases update - 1 year |
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