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Novell Software Service & Support
Novell Premium Service - Technical support - 10 incidents - licence - 1 additional user - VLA - all levels - 720 points
051-001182-001
Novell Premium Service - Technical support - maintenance - 10 incidents - CLP - Level 1 - 720 points
051-001175-001
Novell Premium Service - Technical support - maintenance - 5 incidents - CLP - all levels - 360 points - English - United States
051-001176-001
Novell Premium Service 1000 - Technical support - maintenance - 10 incidents - 1 user - CLP - all levels - 720 points - English - United States
051-001170-001
Novell Premium Service 1000 - Technical support - phone consulting - 10 incidents - 12x5 - 4 h - Novell Master License Agreement, VLA - EMEA
051-001177
Novell Premium Service 1000 - Technical support - phone consulting - 10 incidents - VLA - all levels - 720 points - Multilingual
051-001177-001
Novell Premium Service 2000 - Technical support - maintenance - 25 incidents - 1 user - CLP - all levels - 2450 points
051-001171-001
Novell Premium Service 2000 - Technical support - phone consulting - 25 incidents - 24 hours a day / 7 days a week - 2 h - Novell Master License Agreement, VLA - EMEA
051-001178
Novell Premium Service 2000 - Technical support - phone consulting - 25 incidents - VLA - all levels - 2450 points
051-001178-001
Novell Premium Service 3000 - Technical support - maintenance - 50 incidents - CLP - all levels - 5100 points
051-001172-001
Novell Premium Service 4000 - Technical support - maintenance - 75 incidents - CLP - all levels - 11800 points
051-001173-001
Novell Premium Service Additional Primary Support Engineer - Technical support - phone consulting - 24 hours a day / 7 days a week - 30 min - Novell Master License Agreement, VLA - EMEA
051-000170
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Novell Premium Service - Technical support - 10 incidents - licence - 1 additional user - VLA - all levels - 720 points
Novell Premium Service - Technical support - maintenance - 10 incidents - CLP - Level 1 - 720 points